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Amazon service hotline

Amazon Service Hotline aboalarm Hauptmenü

rotspel.se, Inc. ist ein börsennotierter US-amerikanischer Onlineversandhändler mit einer breit gefächerten Produktpalette. Nach eigenen Angaben hat Amazon als Marktführer des Handels im Internet die weltweit größte Auswahl an Büchern, CDs und. Die Hotline des Amazon Kundenservice. Täglich in den Zeiten von bis ​00 Uhr erreicht ihr den Kundendienst unter der Nummer: Aus Deutschland: 08 00​. Leider hat Amazon keine gesonderten Hotlines für seine Musik- und Videoabteilung eingerichtet. Es gibt jedoch FAQ-Seiten, die Antworten auf alle häufig. Entweder man entscheidet sich dazu, selbst die Service-Hotline anzurufen. Suchen Sie nach einer Hotline oder E-Mail-Adresse des Amazon Kundenservice​? Hier finden Sie alle Servicekontakte und Adressen im Überblick! Hotline.

amazon service hotline

Suchen Sie nach einer Hotline oder E-Mail-Adresse des Amazon Kundenservice​? Hier finden Sie alle Servicekontakte und Adressen im Überblick! Hotline. Kundenservice zutreffend ist. bestimmten Jahreszeiten, Marketingaktionen wie der „Cyber Monday Week“ im Falle von Amazon oder wetterinduzierten Einsatz eines Sprachcomputers in der Hotline, um Anfragen vorzuklassifizieren 5. rotspel.se, Inc. ist ein börsennotierter US-amerikanischer Onlineversandhändler mit einer breit gefächerten Produktpalette. Nach eigenen Angaben hat Amazon als Marktführer des Handels im Internet die weltweit größte Auswahl an Büchern, CDs und.

Click the button that appears with the word "Chat" to commence an online conversation with a customer service rep. If you prefer to contact Amazon by email, there are two addresses to which you can send mail.

But I've found that the response time is often 48 hours or even a bit more. That said, an email creates a record of your correspondence and thus might be the best method for some issues.

For issues with your account, such as a billing dispute, you should email cis amazon. For general inquiries, you should email primary amazon.

If your preferred method of communication is social media, you can comment, Tweet, or hashtag one of their several accounts. This is not the most efficient way to reach them, but it can allow you to air an problem, potentially drawing a more thorough addressing of the issue from the company.

Amazon's customer service Twitter account is amazonhelp. Their Facebook page is www. On Instagram, they're — you guessed it — amazon.

But really, if you want answers fast, just pick up the phone and give Amazon a call. There are reps ready to help you out. I even made up a question and called them myself just now to make sure I could get through with ease.

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A leading-edge research firm focused on digital transformation. Article Summary. Method 1 of If you have a problem with an order or Amazon product, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

If you aren't already logged in, type in your email and password to log into your account and gain access to the page. Select "Start chatting" if you have a simple problem, like tracking a package.

To connect with an Amazon representative through a messenger service, click on the button in the box on the left side of the screen.

The chat is especially helpful for recurring problems, like streaming issues, which can require you to reconnect to the Internet or re-configure your web browser settings.

Sometimes, the representative can do it for you remotely. Select your help topic from one of the options in the chat window.

Send a detailed email containing as much information about your problem or question as possible.

A representative should get in touch with you within the next hours. If you live outside the U. Method 2 of Explain your issue and how you would like it fixed as clearly as possible.

Give the representative all of the details, including when the problem arose and exactly how it happened. Then, explain to them what you think would be a reasonable solution for the problem.

When I received my package today, I opened it immediately to see that I got a gray bathrobe instead. Can you help me correct this?

Let Amazon know exactly why you're contacting them and what you think the best solution is to the problem at hand. Keep all records, confirmation numbers, and shipping notes on hand.

The more information you have, the easier it will be to resolve your dispute in an effective manner. Before starting a chat, calling, or emailing, round up all of your information on the sale and review it to make sure you have all of your facts straight.

This can save you a lot of time when you need to contact them again. Ask politely to speak to a manager if your representative can't help you.

If you're getting nowhere with the current representative, kindly ask if you can talk to their manager. Would you be able to transfer me to your manager?

Be kind and civil in all of your interactions. You can contact Amazon's customer service department by emailing cs-reply amazon. Not Helpful Helpful Not Helpful 43 Helpful 6.

Not Helpful 38 Helpful How do I get my money back if Amazon wrongfully charges my credit card for Prime? Contact the service department and ask for your money back.

If that doesn't work, you can contact your card issuer to dispute the charge. Not Helpful 41 Helpful Rob Guthm.

They have no program for that. You would need to buy an Amazon. Not Helpful 18 Helpful Their customer service representatives can help guide you through the ordering process, but you will need to place your order through the site.

Not Helpful 16 Helpful How may I change the payment method on an order that has already been delivered?

This may be hard. If it was a Prime purchase you may have better luck, because Amazon can move money around their platform. If it was a third party seller, it won't work.

Your best bet is to call Amazon and plead the case with a rep. Not Helpful 16 Helpful 9. Where is the packing list? I received my package but not an invoice sheet, why?

Any order sold by or shipped by Amazon no longer gets a packing slip. Some 3rd party sellers may still do it, but generally that practice went away because of the waste of paper.

Not Helpful 19 Helpful You go into My Orders, then click Cancel Item on what you want to cancel. You can't cancel items that have shipped.

Not Helpful 21 Helpful

Not Helpful 43 Helpful 6. Not Helpful 38 Helpful How do I get my money back if Amazon wrongfully charges my credit card for Prime?

Contact the service department and ask for your money back. If that doesn't work, you can contact your card issuer to dispute the charge.

Not Helpful 41 Helpful Rob Guthm. They have no program for that. You would need to buy an Amazon. Not Helpful 18 Helpful Their customer service representatives can help guide you through the ordering process, but you will need to place your order through the site.

Not Helpful 16 Helpful How may I change the payment method on an order that has already been delivered?

This may be hard. If it was a Prime purchase you may have better luck, because Amazon can move money around their platform.

If it was a third party seller, it won't work. Your best bet is to call Amazon and plead the case with a rep. Not Helpful 16 Helpful 9.

Where is the packing list? I received my package but not an invoice sheet, why? Any order sold by or shipped by Amazon no longer gets a packing slip.

Some 3rd party sellers may still do it, but generally that practice went away because of the waste of paper. Not Helpful 19 Helpful You go into My Orders, then click Cancel Item on what you want to cancel.

You can't cancel items that have shipped. Not Helpful 21 Helpful What does this mean? Not Helpful 17 Helpful 9.

Unanswered Questions. How do I add Amazon email subscriptions to my safe list on Outlook? What do I do if my product came to me damaged through Amazon?

How do I get a refund to my credit card? Why does Amazon now request a password at every stop along the way from one's account to checking out a purchase?

I do not have a account at the moment. If I open an account do I pay before I received my orders or after? I have to change addresses with Amazon.

What do I do? Include your email address to get a message when this question is answered. Patience is key with customer service at big companies like Amazon.

Stay level-headed and take your time for the best results. Helpful 0 Not Helpful 0. By using this service, some information may be shared with YouTube.

Related wikiHows. About This Article. Co-authors: Updated: June 23, Categories: Contacting Amazon. Article Summary X If you want to contact Amazon, you can call their customer service by dialing Italiano: Contattare Amazon.

Deutsch: Amazon kontaktieren. Bahasa Indonesia: Menghubungi Amazon. Nederlands: Contact opnemen met Amazon. Thanks to all authors for creating a page that has been read 2,, times.

Did this article help you? Cookies make wikiHow better. Click the button that appears with the word "Chat" to commence an online conversation with a customer service rep.

If you prefer to contact Amazon by email, there are two addresses to which you can send mail. But I've found that the response time is often 48 hours or even a bit more.

That said, an email creates a record of your correspondence and thus might be the best method for some issues. For issues with your account, such as a billing dispute, you should email cis amazon.

For general inquiries, you should email primary amazon. If your preferred method of communication is social media, you can comment, Tweet, or hashtag one of their several accounts.

This is not the most efficient way to reach them, but it can allow you to air an problem, potentially drawing a more thorough addressing of the issue from the company.

Amazon's customer service Twitter account is amazonhelp. Their Facebook page is www. On Instagram, they're — you guessed it — amazon.

But really, if you want answers fast, just pick up the phone and give Amazon a call. There are reps ready to help you out.

I even made up a question and called them myself just now to make sure I could get through with ease.

Business Insider logo The words "Business Insider". Close icon Two crossed lines that form an 'X'. It indicates a way to close an interaction, or dismiss a notification.

Account icon An icon in the shape of a person's head and shoulders. It often indicates a user profile. Login Subscribe Subscribe.

A leading-edge research firm focused on digital transformation.

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